Resetting Your Symbol Handheld Scanner: A Comprehensive Guide

In today's fast-paced world of technology, barcode scanners have become an essential tool for businesses across various industries. Symbol handheld scanners, in particular, are highly sought-after for their versatility and reliability. However, even the most reliable devices can sometimes encounter issues that may necessitate a reset. In this blog post, we'll dive into the process of resetting your Symbol handheld scanner, discussing common causes for resets, different types of resets, and step-by-step instructions to ensure you're back up and running in no time.

When Should You Reset Your Symbol Handheld Scanner?

There are several scenarios that might require you to reset your Symbol handheld scanner. Common situations that may call for a reset include:

Malfunctioning device: If your scanner is not responding, freezing up, or exhibiting other behavioral issues, a reset can often resolve these problems.

New device setup: When setting up a new scanner or reconfiguring an existing one, a reset may be necessary to ensure the latest settings are applied.

Settings change: If you made changes to the scanner's settings and it's not functioning as expected, resetting the device can help revert it to its previous state.

Types of Resets: Cold and Warm

There are two main types of resets for Symbol handheld scanners: cold resets and warm resets.

1. Cold Reset:A cold reset (or factory reset) returns the Symbol scanner to its original factory settings. It clears all custom configurations and stored data. This type of reset is typically used when you want to erase all existing settings and start from scratch.

2. Warm Reset:A warm reset (or soft reset) restarts the scanner without affecting existing configurations and stored data. This type of reset is helpful in resolving issues such as freezing or nonresponsiveness without erasing any of your customized settings.

Resetting Your Symbol Scanner: Step-by-Step Guide

Before we begin, it's essential to have your scanner's user manual on hand, as the reset process may differ slightly between various Symbol scanner models. You can find your scanner's user manual on the manufacturer's website or at this [link](

Cold Reset (Factory Reset)

A cold reset may vary depending on your Symbol handheld scanner model. However, the general process usually involves the following steps:

1. Turn off the scanner.

2. Press and hold the scanner's trigger along with the power button (in some models, this may be a combination of other buttons; refer to your user manual for specifics).

3. Continue holding the trigger (and any other necessary buttons) while simultaneously turning on the scanner.

4. Release the buttons once the scanner powers on and displays the "Cold Boot" message (or similar) on the screen.

5. Allow the scanner to complete the cold boot process. This may take a few minutes.

Note: The scanner's default settings will be applied during the cold boot process; any custom settings will be lost. Configuring the scanner with your desired settings once the process is complete.

Warm Reset (Soft Reset)

Performing a warm reset is generally easier than performing a cold reset. To perform a warm reset, follow these steps:

1. Turn off the scanner.

2. Press and hold the scanner's power button for approximately 5 seconds.

3. Release the power button once you see the scanner's startup screen or hear an audible beep (indicating the device is restarting).

4. Allow the scanner to complete its restart process, which should only take a few seconds. Your previous settings should remain unchanged.

Troubleshooting Common Issues

If problems persist after performing a reset, additional troubleshooting may be necessary. Here are some common issues and potential solutions:

Scanner not connecting:If your scanner isn't connecting to your computer or another device, check the scanner's connection settings. It might be necessary to pair the scanner with your device again or ensure the proper drivers are installed.

Slow scanning performance:If your scanner is slow to read barcodes, try cleaning its lens with a soft, lint-free cloth and check for any obstructions near the scanning area. It may also be beneficial to reconfigure the scanner's settings, such as increasing the scan rate or enabling/disabling certain barcode symbologies (depending on your requirements).

Battery issues:If the scanner's battery life seems shorter than it should be, you may need to replace the battery.

Additional troubleshooting or technical support:If none of these solutions resolve the issue, consult your user manual or contact the scanner's manufacturer for further assistance. Zebra Technologies offers comprehensive support services on their [website](

Resetting your Symbol handheld scanner is a crucial skill that helps ensure your device is operating at peak performance. By understanding the different types of resets and following the step-by-step instructions outlined in this guide, you'll be well-equipped to handle scanner issues promptly and get right back to work.

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